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What we do for you
We handle photography, listing the home, inquiries, bookings, marketing, guest meet and greets (some in-person check-ins may not be available or able to be coordinated), check out walkthroughs (when possible), housekeeping and maintenance. We are doing everything we can to help you generate as much revenue as possible from your rental and save you time by doing most/all of the work for you. This includes arranging the cleaning, responding to guest issues before, during and after their stay, calling in the handyman, plumber, electrician, and landscaper when needed. We have staff in the area that can go to and from the home, meet with guests, oversee cleanings and generally be your eyes and ears to the home. We respond to guest requests and handle all accounting and reporting on a monthly basis for your review

PROPERTY SETUP - PRE RENTAL
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Review the Property
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Create a checklist an inventory
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Convert the property to be a SmartHome (smart locks, routers, smart garage)
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Secure the home (cameras, electric and manual locks)
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Staging of the property (theme, decor, declutter, matching linens, etc)
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Make sure that every appliance, every door, every window works in the property
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Create a professional listing for your home
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Take professional pictures of the property and upload to the channels
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Setup on the different OTAs Travel Channels like Booking.com, HomeAway, Expedia, Airbnb, TripAdvisor)
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Advertise in the VRBO Network website and social channels (FaceBook, and Instagram)
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Property will be listed in the VRBO Network site
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Provide a Starter HomeBook (instructions on how the property operates
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Rental Profit Evaluation Report
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On the Ground Team during the first time setup
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PROPERTY MANAGEMENT - RENTAL
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Welcome basket or gift
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Create an arrival package for your guests
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Setup Promotions/Campaigns on the travel
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platforms
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Social media postings via VRBONetwork
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Manage Arrival and Departure
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POC (point of contact) for the guests
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Manage Payment options
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Manage calendar and occupancy
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Manage Special Promotions
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Manage Special Events organization
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Manage Reviews
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Manage maintenance issues for the property by
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managing contractors working on the repairs
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Handle any Issues during the guests stay
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Manage cleaning crew
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Provide guests with a 24 x 7 emergency phone
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number and an experience service representative
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Provide landlord with a property dashboard where
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property financials are summarized
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Find out more